Government Office ADA Compliance & Leadership Training
This case study demonstrates how Currie Management helped a large hotel and casino address accessibility and operational risks without disrupting guest experience. By combining facility assessments with hands-on staff training, the organization achieved compliance and improved safety across high-traffic environments.
Client Type
Government Agency / Public Services Office
The Challenge
A federal office serving the public needed to modernize its ADA compliance while also improving internal leadership and team coordination. Staff handled sensitive, high-volume public interactions, making accessibility and communication critical.
The agency required:
- Clear ADA compliance guidance
- Leadership training that translated into daily operations
- Processes that could be sustained long-term
The Approach
Currie Management conducted a dual-focus engagement combining facility accessibility audits with leadership and team development training.
This included:
- Review of public-facing facilities and service workflows
- Leadership coaching focused on accountability and communication
- Staff training sessions centered on accessibility awareness and service delivery
- Creation of clear processes for ongoing compliance maintenance
The Results
- Facilities fully accessible and ADA compliant
- Improved leadership coordination and team communication
- Staff better equipped to respond to public accessibility needs
- Documented procedures for continued compliance and improvement
Currie Management’s leadership training and ADA audit were a game-changer. Our team is more confident, and our facilities now meet both federal standards and real-world needs.
— Deputy Director of Public Services



