Grand Hotel & Casino Risk Reduction

sites • March 28, 2022

This case study demonstrates how Currie Management helped a large hotel and casino address accessibility and operational risks without disrupting guest experience. By combining facility assessments with hands-on staff training, the organization achieved compliance and improved safety across high-traffic environments.

Client Type

Hospitality / Hotel & Casino Operations

The Challenge

A large hotel and casino complex faced operational and facility safety concerns following a government inspection. Leadership needed to quickly address compliance gaps while maintaining guest experience, operational flow, and staff morale.



Key challenges included:

  • Identifying unseen accessibility and safety risks
  • Aligning multiple departments under consistent procedures
  • Ensuring compliance without disrupting daily operations

The Approach

Currie Management delivered a risk-aware facility assessment paired with targeted staff training. The engagement included:

  • On-site walkthroughs of guest-facing and staff-only areas
  • Identification of accessibility, safety, and operational risks
  • Interactive training workshops focused on real-world scenarios
  • Implementation support to ensure changes were applied consistently



Rather than overwhelming teams with theory, the focus remained on practical, role-specific actions.

The Results

  • 40% reduction in incident reports
  • Compliance achieved across local and federal requirements
  • Improved interdepartmental communication and accountability
  • Increased confidence among staff responsible for public-facing operations
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The Currie team helped us identify risk areas we hadn’t even noticed. Their training sessions were engaging, and implementation support ensured changes actually stuck.


— Hotel Operations Director

City University Accessibility Upgrade

By sites • March 28, 2022
This case study highlights how Currie Management partnered with a public university to improve campus-wide accessibility while maintaining daily operations. Through practical assessments and targeted training, the institution strengthened compliance, reduced risk, and created a more inclusive environment for students, faculty, and visitors.

Government Office ADA Compliance & Leadership Training

By sites • March 28, 2022
This case study demonstrates how Currie Management helped a large hotel and casino address accessibility and operational risks without disrupting guest experience. By combining facility assessments with hands-on staff training, the organization achieved compliance and improved safety across high-traffic environments.